Generator Installation
System planning, equipment selection, placement, electrical coordination, startup and final testing for dependable whole-home power.
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Residential Standby Power
Reliable Backup Power For Your Home.
Pridgen Power Solutions provides complete residential generator installation, maintenance and repair for homeowners across southeastern North Carolina and nearby communities in South Carolina.
Veteran-Owned
Generac Generator Expertise
Installation, Maintenance & Repair
Whole-Home Generator Solutions
Protect The Comfort, Safety And Routine Of Your Home.
A professionally installed standby generator automatically responds when utility power fails. Pridgen helps you plan the right system, coordinate the installation and keep it ready for the next outage.
Whole-home standby generators
Automatic transfer switches
Load planning and system sizing
Professional installation support
Preventive maintenance plans
Diagnostics and generator repair
Plan Your Generator Project
Residential Generator Services
Support For Every Stage Of Generator Ownership.
From the first conversation through installation and long-term service, Pridgen provides one experienced team for your residential backup power system.
Maintenance Plans
Routine inspections, oil and filter service, battery checks and operational reviews designed to keep your generator ready.
Compare PlansGenerator Repair
Professional diagnostics and repair when your generator fails to start, transfer power or operate as expected.
Request Repair
Standby Generator Protection Plans
Choose The Right Level Of Coverage For Your Home.
Keep your home standby generator ready with factory-trained service, priority scheduling and Fleet Remote Monitoring. Choose annual billing or spread your plan investment across convenient monthly payments.
Swipe to compare all three plans
| Plan Features | Essential Protection Bronze Care $349/year + tax or $30/month 1 Visit Per Year | Most Popular Enhanced Protection Silver Care $695/year or $60/month 2 Visits Per Year | Maximum Protection Gold Care $1,300/year or $110/month 4 Visits Per Year |
|---|---|---|---|
| Preventive Maintenance | |||
| Annual Major Preventive Maintenance Comprehensive annual service by a factory-trained technician | ✓ | ✓ | ✓ |
| Minor Preventive Maintenance Visits Additional scheduled inspections between major services | - | 1 | 3 |
| Total Visits Per Year Major and minor preventive maintenance visits combined | 1 | 2 | 4 |
| Service & Support | |||
| Priority Scheduling Protection Plan members receive priority appointment scheduling | ✓ | ✓ | ✓ |
| Transfer & Load Testing Operational testing helps confirm your system is ready for an outage | ✓ | ✓ | ✓ |
| Firmware Updates* Manufacturer firmware updates installed when available | ✓ | ✓ | ✓ |
| Testing, Reporting & Monitoring | |||
| Battery Testing Battery condition checked during scheduled service | ✓ | ✓ | ✓ |
| Detailed Digital Service Reports Clear documentation of each maintenance visit | ✓ | ✓ | ✓ |
| Fleet Remote Monitoring Annual subscription with status alerts, performance monitoring and mobile access | ✓ | ✓ | ✓ |
| Complimentary Battery Replacement Replacement interval based on your selected plan | - | Every 3 years | Every 2 years |
| Best For | Essential annual protection | Twice-a-year maintenance | Quarterly maximum protection |
Air-cooled home standby generators 8 kW–26 kW only. All plans are 12-month service agreements and automatically renew annually unless canceled. *Firmware updates are provided when available from the manufacturer. Pricing and coverage are subject to the applicable service agreement.
Ready To Protect Your Generator?
Tell our team which plan interests you and we will help you take the next step.
A Clear Path To Backup Power
From Home Assessment To Long-Term Readiness.
Understand Your Needs
We discuss your home, essential circuits, comfort priorities and backup power goals.
Build The Right Plan
Our team helps determine appropriate generator capacity, placement and project requirements.
Install And Test
The system is installed, connected, commissioned and tested for reliable automatic operation.
Keep It Ready
Preventive maintenance and professional service help protect your investment after installation.
Why Homeowners Choose Pridgen
Local Service Backed By Serious Generator Experience.
Standby power involves electrical connections, fuel coordination, placement, permitting, load calculations and code requirements. Pridgen brings the planning and field experience needed to handle the complete system properly.
Veteran-Owned
Service built around reliability, accountability and follow-through.
Local Team
Generator professionals serving homeowners throughout the region.
Long-Term Support
Installation, maintenance and repair from one trusted company.
Primary Residential Service Area
Serving Southeastern North Carolina And Nearby South Carolina Communities.
Pridgen Power Solutions provides residential generator installation, maintenance and repair from its Whiteville-area home base.
Columbus County
Brunswick County
Bladen County
Robeson County
New Hanover County
Horry County, SC
Looking For Service In Western North Carolina?
Meet Carolina Generator West.
Carolina Generator West is a separate residential division of Pridgen Power Solutions focused on homeowners in Shelby, Gastonia, Lincolnton, Forest City, Hendersonville and surrounding Western North Carolina communities.
Visit Carolina Generator West
CAROLINA GENERATOR
WEST
A Division Of Pridgen Power Solutions
Plan Before The Next Outage
Request A Residential Generator Consultation.
Tell us about your home, location and power priorities. Our team will follow up to discuss the right next step for your property.